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Snowboarder stuck overnight for 15 hours on ski gondola at Lake Tahoe resort

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A snowboarder spent 15 hours trapped overnight in a ski gondola at a Lake Tahoe resort — and was forced to rub her hands and feet together to stay warm, a report said.

Monica Laso was on a skiing trip with her friends at the Heavenly Ski Resort. She was at the top of a mountain and was directed toward the gondola around 5 p.m. Thursday after she told an employee she was too exhausted for another run.

Two minutes into the descent, the gondola suddenly halted, leaving Laso stranded midair as the sun set over the horizon.

“I didn’t have a phone, a light or anything,” Laso told KCRA in Spanish.

Unable to call for help, she said she yelled at every resort worker she saw — but they couldn’t hear her.


ski gondola
Laso became stuck on a gondola at the Heavenly ski resort in Lake Tahoe. Sundry Photography – stock.adobe.com

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Laso said she rubbed her hands and feet together to stay warm. Yuliya – stock.adobe.com

“I screamed desperately until I lost my voice,” Laso said.

She spent the long hours in the freezing cold rubbing her hands and feet together for warmth, she said.

Laso’s friends reported her missing to the El Dorado County Sheriff’s Office when they couldn’t find her, according to the outlet.

Crews did not even realize she was there until the following morning when the gondola started working again and she got off at the bottom.

“I felt very frustrated,” Laso said.

She was assessed and treated by South Lake Tahoe Fire and Rescue before she was released, according to agency spokesperson Kim George.

George told KCRA this is the first time they’ve responded to a call like this in more than 20 years.

Vail Resorts, which operates the Heavenly, said in a statement: The safety and wellbeing of our guests is our top priority at Heavenly Mountain Resort. We are investigating this situation with the utmost seriousness.” 

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